Book with us and save
up to 10%
compared to Booking.com
Check rooms and rates
From214US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd. Kukulcan Km. 19.5 Lote. 59-2. 2A Etapa. Seccion A., Zona Hotelera, Cancun, Mexico, 77500
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
4 persons
410 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
Check Prices
Deluxe Room
Max:
2 persons
410 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
Check Prices
Deluxe Room
Max:
4 persons
410 sq. feet 
Bed options:
1 King Size Bed
Lake view
Shower
Coffee machine
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center
Cancun 8.3 mi
Airports
Cancun (CUN) 8.3 mi
Isla Mujeres (ISJ) 22.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • ATM/Cash machine
  • Coffee shop

Sports & Fitness

  • Fitness center
  • Tennis court
  • Pool tables
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Jacuzzi

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Location

Blvd. Kukulcan Km. 19.5 Lote. 59-2. 2A Etapa. Seccion A., Zona Hotelera, Cancun, Mexico, 77500
Map view
street view
Blvd. Kukulcan Km. 19.5 Lote. 59-2. 2A Etapa. Seccion A., Zona Hotelera, Cancun, Mexico, 77500
Nearby
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
2200 ft
Beach
Playa Delfines
2200 ft
Restaurants
Coba International Buffet
700 ft
Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera
El Mexicano
1400 ft
Boulevard Kukulkan km 16
El Galeon del Caribe
2500 ft
Blvd Kukulcán Km 19.4
Pescadillas el Galeon
4100 ft
Restaurant

Reviews and Ratings <br />

Feedback from previous guests about their experience.
84%
loved the resort and would return for another relaxing stay
8.4/10
Great
Rooms
6.8
Location
7.6
Service
7.4
Dining
5.0
Guest reviews
8.4/10
based on 5 reviews
4/5 based on 6486 reviews
7.9
7.9/10 based on 528 reviews
#46 of 279 hotels in Cancun based on Tripadvisor
Oscar
United Kingdom, January  2025
7.0/10

The hotel was beautiful and well-maintained, with an excellent room upgrade that provided stunning views of the Caribbean. While the staff was friendly and the check-in process was smooth, the dining options left much to be desired, especially during special occasions. The Wi-Fi was also quite slow, and the facilities could use some improvements, particularly the gym, which felt cramped during peak hours.

Rooms
9.0
We were upgraded to an ocean front room, which was well-kept and offered a breathtaking view.
Service
7.0
The staff was very friendly and attentive, although some lacked knowledge about hotel facilities.
Location
9.0
The hotel grounds and pool areas were beautifully maintained and created a relaxing atmosphere.
Dining
5.0
Unfortunately, the food quality was disappointing, especially at the specialty restaurants: bland and not up to expectations.
Facilities
6.0
The pool area was nice but often crowded, and the gym was too small for the number of guests.
Nina
United Kingdom, December  2024
9.2/10

This resort has been our second home for years, offering a wonderful experience with its beautiful atmosphere, clean facilities, and attentive staff. The food has shown significant improvement, making our meals something we look forward to. The only downside is that the evening entertainment can be a bit loud, especially near the pool area. Overall, it's an excellent value for a relaxing vacation, and I strongly recommend it.

Rooms
10.0
Our room was spacious and exceptionally clean, with a lovely balcony offering stunning ocean views. The bed was comfortable, and we enjoyed the thoughtful decorations left by our room attendant.
Service
10.0
The service was top-notch, with many staff members treating us like royalty. Special thanks to our favorite omelette maker, who always went above and beyond to make our mornings delightful.
Location
8.0
Ideally situated close to the beach, we're just steps away from the ocean. However, it's a bit removed from downtown, which can make exploring the area less convenient.
Dining
9.0
Dining was a highlight of our stay, with a wide variety of delicious options available at different restaurants. Breakfasts were especially good, featuring a great selection.
Facilities
9.0
The facilities were well-maintained, and the pool area was beautiful, providing a perfect spot for relaxation. Everything felt modern and well-kept.
Molly
United Kingdom, December  2024
5.8/10

The hotel has beautiful surroundings and a great view, with friendly staff that made our stay enjoyable. However, we faced several issues like poor Wi-Fi connectivity and disappointing dining experiences, which detracted from the overall experience. The rooms had some maintenance issues and cleanliness concerns that need attention.

Rooms
5.0
The rooms were a bit dated and had a musty smell. The dirty films over the windows obstructed our ocean view, which was disappointing.
Service
7.0
The staff was friendly and eager to help, but their knowledge of hotel facilities was inconsistent, leading to some frustrating moments.
Location
8.0
The hotel is on the beach, which offers a beautiful view and a relaxing atmosphere, although it is somewhat isolated from downtown.
Dining
5.0
The dining experience was quite poor, with bland food options that did not meet our expectations, especially for an all-inclusive resort.
Facilities
6.0
The pool area was crowded and lacked enough shaded seating, and the gym was too small for the number of guests.
Cameron
United Kingdom, October  2024
5.0/10

I was really looking forward to my stay, especially since we were celebrating our anniversary, but unfortunately, it didn't go as planned. The location was decent, but the experience was marred by poor service and disappointing room conditions. While there were a few redeeming features like the cleanliness of the pools, the overall value for money felt lacking, especially with the dining options available.

Rooms
5.0
The room was clean but didn’t meet expectations, especially since it wasn't the oceanfront room we anticipated. The jacuzzi was moldy and in poor condition.
Service
5.0
Service was generally slow, especially at the bars and restaurants. I faced a lot of delays and complications with dining reservations.
Location
6.0
The location had potential due to its proximity to the beach, but the view from our ocean view room was obstructed.
Dining
5.0
The food was a major letdown with limited options and long waits. The cleanliness of the dining area raised concerns as well.
Facilities
6.0
The pools were kept clean, but the overall resort amenities didn't impress me, especially with the restricted bar hours.
Amelia
United Kingdom, September  2024
6.4/10

The resort was clean and convenient, making it a decent option for a stay. The all-inclusive meals were as expected for the price, but some experiences left much to be desired. While the staff created a friendly atmosphere, the dining experiences were hit or miss, which might discourage a return visit.

Rooms
6.0
The rooms were clean, but the view was obstructed by dirty window films, and they felt quite standard, lacking any luxurious touches.
Service
8.0
The service was attentive and friendly, creating a positive atmosphere, especially by the pool.
Location
7.0
The resort is situated a bit far from downtown, requiring about a 10-minute bus ride, which was manageable but not the most convenient option.
Dining
5.0
The dining options were disappointing, with several meals not meeting expectations; the Asian restaurant specifically did not impress.
Facilities
6.0
While the pool area was generally well-kept, some facilities like the snack bar were often closed, limiting options.
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room